Insurance Administrator

A.D. Makepeace Company is seeking an experienced Insurance Administrator to join our Corporate team on a part-time basis, approximately 20 hours per week. Reporting to the CFO, this position will play an important role in administering the Company’s commercial insurance programs, coordinating claims, maintaining accurate insurance records, and working closely with brokers, insurance carriers, third-party administrators, and internal departments.

This is an excellent opportunity for an experienced insurance professional who enjoys working independently, managing details, and serving as a key resource for an organization’s insurance and claims needs.

What You’ll Do

• Administer the Company’s commercial insurance portfolio, including property, general liability, automobile, umbrella, drone, cyber liability, officers’ liability, employment practices liability, and other insurance programs.
• Maintain organized electronic and paper insurance files, including policies, endorsements, renewals, Certificates of Insurance (COIs), and related documentation.
• Coordinate annual insurance renewals by gathering underwriting information, loss history, property values, vehicle schedules, and other required information.
• Maintain insurance schedules for vehicles, equipment, buildings, and other insured assets.
• Coordinate the issuance and receipt of Certificates of Insurance (COIs), including tracking through Trust Layer.
• Review insurance requirements contained in contracts, leases, and other agreements and help ensure compliance.
• Serve as the Company’s primary point of contact for insurance claims, including reporting new claims.
• Communicate with insurance adjusters, attorneys, brokers, and third-party administrators throughout the claims process.
• Monitor open claims and maintain accurate claim files, including claim status, reserves, settlements, and supporting documentation.
• Provide the CFO with regular updates on open claims and significant claims activity.
• Assist management with gathering documentation, witness statements, photographs, invoices, and other information needed to support claims.
• Respond to insurance-related questions from employees, vendors, customers, and management.
• Perform other related duties as assigned.

What We’re Looking For

• Minimum of five years of commercial insurance and/or claims administration experience.
• Experience handling commercial property, liability, and automobile claims.
• Working knowledge of commercial insurance policies, coverages, and claims processes.
• Ability to read, understand, and interpret insurance policies and related documentation.
• Strong organizational skills and exceptional attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities, work independently, and meet deadlines.
• Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
• Experience working with insurance brokers, carriers, adjusters, and third-party administrators.
• Ability to handle confidential information with professionalism and discretion.

Schedule

This is a part-time position of approximately 20 hours per week. The schedule can be discussed with the selected candidate. Additional hours may occasionally be needed during insurance renewals, audits, periods of significant claims activity, or other business needs.